Client Services

How can we help you?

Wyoming CLASS welcomes the opportunity to address your comments and questions. If you cannot find the answer to your question in our Questions & Answers section, you may contact us at:

Wyoming CLASS Client Services
717 17th Street, Suite 1850
Denver, CO 80202
Phone: (866) 987-4445
Fax: (866) 987-4446

You may submit questions for the Wyoming CLASS Client Service Team using the form below and a member of the Wyoming CLASS service team will contact you. If you would like to contact a member of the Wyoming CLASS Relationship Team, please click here.

Wyoming CLASS Client Service Request Form

Common Questions

  • How quickly can I expect to receive login credentials?

  • In most cases, login credentials will be distributed on the same day as the request; otherwise, credentials will be available on the following business day.

  • When are wires sent from my account when I request a withdrawal?

  • Wires are sent every hour with the final distribution taking place shortly after the close of the fund at 1:00 p.m. MT; distribution times are subject to change as needed by the Wyoming CLASS Administrator.

  • What transaction fees does Wyoming CLASS charge?

  • Wyoming CLASS does not charge any transaction fees to its Participants. However, your receiving bank may have wiring fees and/or incoming ACH fees, therefore we recommend checking with a representative at your bank to discuss the potential costs.

  • How do I update my contact information and notification preferences?

  • Once logged in, Participants can update their contact information and notification preferences by selecting My Account in the upper right-hand corner of the portal. From there, changes can be made under the Contacts section at the bottom of the page.

Hours of Wyoming CLASS Client Service Operation:

Monday – Friday 7:30 a.m. – 4:00 p.m. MT

Daily Cut-off Time for Transactions:

1:00 p.m. MT

Updating your Account:

If you would like to update authorized individuals or linked bank accounts on your Wyoming CLASS account, please fill out the Contact Amendment Form and/or Bank Amendment Form that are available in the Help Center within the Wyoming CLASS Online Transaction Portal.